Ottawa Conference & Event Centre

Privacy Policy

What this website collects, why, and what you can ask us to do with it.

Last updated October 2026

What we collect

We collect the information you type into a form on this site. Depending on the form, that can include:

  • Your name, email address and phone number
  • Your company or organisation and its address
  • Details about the event you are planning, such as dates, attendance, timings and whether you need catering, audiovisual or guest rooms
  • Anything else you choose to write in the message field

Why we collect it

We use it to answer your enquiry, prepare a proposal and arrange a venue tour if you ask for one. We do not sell it, rent it or share it for anyone else's marketing.

We will only send you marketing email if you ask us to, and you can tell us to stop at any time.

Where it is stored

Enquiries are stored in a database hosted by our website provider and are visible only to authorised members of our sales and catering team through a password protected page. Access is limited to the people who need it to respond to you.

How long we keep it

We keep enquiries for as long as we need them to respond and to maintain our booking records, and then delete them. If you ask us to delete your enquiry sooner, we will.

Cookies and analytics

This website does not use advertising or tracking cookies. A single cookie is used to keep staff signed in to the internal submissions page, and it is set only for those staff members.

Your rights

Under Canadian privacy law you can ask us what personal information we hold about you, ask us to correct it, and ask us to delete it. Contact us using the details below and we will respond.

Changes to this policy

If we change how we handle personal information, we will update this page and the date above.

Questions

Contact us at reception@ottawacec.com or 613-288-3450. Ottawa Conference & Event Centre, 200 Coventry Road, Ottawa, Ontario K1K 4S3.